Supervisor-Restaurant
The Naka Island a Luxury Collection Resort & Spa Phuket
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
35'i aşkın ülkede 120'den fazla tesise sahip Luxury Collection Hotels & Resorts, kalıcı ve değerli anılarla dolu otantik deneyimler vadediyor. Avrupa'nın en ünlü ve ikonik tesislerinden oluşan bir koleksiyon olan İtalyan CIGA markası altında 1906 yılında başlayan ve 100 yılı aşan deneyimimiz, lükse ilgi duyan seyahat severlerin beklentilerini aşmak için sürekli gelişirken sarsılmaz bir temel teşkil ediyor.
Efsanevi saraylar ve uzak dinlenme yerlerinden zamana meydan okuyan modern klasiklere kadar her lüks otel ve tatil köyü, bulunduğu konumun benzersiz ve değerli bir ifadesi, adeta destinasyonun kültürel cazibelerine ve hazinelerine açılan bir kapıdır. Etkileyici hikaye anlatımından hoşlanan, destinasyonun kültürüne ilgi ve tutku duyan, aynı zamanda gerçek, kişiselleştirilmiş ve ihtiyaçları önceden sezen misafirperverlik sunma arzusuna sahip biriyseniz, o zaman sizi yolculuğumuza katılmaya davet ediyoruz. The Luxury Collection'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.