Training Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Gulf Hotels Group. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Training Manager is responsible for developing, implementing, and overseeing training programs for all hotel staff. The goal is to enhance employee skills, knowledge, and performance to ensure exceptional guest experiences and operational excellence.

•  Develop, implement, and oversee training programs for all hotel staff to enhance employee skills, knowledge, and performance, ensuring exceptional guest experiences and operational excellence. 
•  Identify department and individual training requirements through comprehensive Training Needs Analysis. 
•  Set up departmental training by training representatives from other departments to conduct on-the-job training regularly, ensuring close supervision and coordination. 
•  Monitor post-training performance and attitudes of participants in collaboration with department heads or supervisors. 
•  Design and implement the hotel's Annual Training Program, including course outlines, instructional materials, and evaluation tools. 
•  Facilitate engaging training workshops and sessions, utilizing external trainers when necessary. 
•  Coordinate on-the-job training for new hires and existing staff to ensure effective knowledge transfer and skill development. 
•  Monitor and evaluate the effectiveness of training programs through feedback and performance assessments. 
•  Manage logistics for training sessions, including scheduling, venue selection, and material preparation. 
•  Stay updated on industry trends and best practices in training and development, making necessary adjustments to programs. 
•  Assist in preparing HR documents, such as job descriptions and performance appraisal tools, to align training initiatives with organizational goals. 
•  Aid in the recruitment process by developing assessment tools and participating in candidate evaluations. 
•  Prepare and distribute training reports to management, outlining participation, outcomes, and areas for improvement. 
•  Oversee training programs for apprentices, ensuring compliance with hospitality standards and providing opportunities for skill advancement. 
•  Ensure the training office and resources are well-maintained and equipped for effective training delivery. 
•  Represent the hotel in professional associations and training-related events. 
•  Collaborate with employees to create individualized career development plans. 
•  Conduct comprehensive orientation sessions for new hires to ensure a smooth onboarding experience. 
•  Develop and manage internship programs to provide practical training for students and recent graduates. 
•  Implement a buddy training system where experienced employees assist new hires during their onboarding process. 
•  Manage e-learning platforms and resources effectively. 
•  Perform other tasks as assigned by the superior.

Job Requirements:

•    Bachelor's degree in Human Resources, Business Administration, or a related field.
•    Proven experience as a Training Manager or similar role in the hospitality industry.
•    Strong understanding of training methodologies and instructional design.
•    Excellent communication and interpersonal skills.
•    Ability to assess training needs and evaluate training effectiveness.
•    Proficient in MS Office and training software.
•    Strong organizational skills and attention to detail.
•    Ability to work collaboratively with various departments and management levels.

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.