Coord-Marketing
The Laguna a Luxury Collection Resort & Spa Nusa Dua BaliPOSITION SUMMARY
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or GED equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
豪華精選酒店及度假酒店已薈集超過 35 個國家和地區的 120 多家享譽世界的飯店及度假飯店，別緻而真切的體驗，為賓客留下持久珍貴的回憶。豪華精選酒店起源於義大利飯店品牌 CIGA，該品牌創立於 1906 年，旗下擁有一系列聞名歐洲的標誌性飯店，至今 100 餘年的飯店行業經驗，為我們持續開創超越預期的豪華旅居體驗奠定了堅實基礎。
從充滿傳奇色彩的宮殿到靜謐幽然的度假勝地，再到經典永恆的現代詮釋之作，每家豪華酒店及度假酒店都是當地風情與珍貴特色的深刻體現，也是通往目的地文化魅力和瑰寶的門戶。如果您喜歡講述動人故事，熱衷探索地方文化，渴望用真誠的個人化服務款待各方賓客，我們誠邀您一同踏上這段職業旅程。加入豪華精選，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。