Guest Experience Expert
Le Méridien Hong Kong Cyberport
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
艾美酒店以令人神往的旅遊時代為靈感，以歐洲文化對享受精彩人生的經典追求呈現每一種文化。我們的賓客是心懷好奇、滿蘊創意的大都會文化愛好者。他們期待每一次建立聯繫的機會，也喜歡放慢腳步細品當地風情。艾美酒店願為賓客提供令人難忘的特色服務與體驗，鼓舞他們享受精彩人生。我們歡迎充滿好奇、富有創意和飯店人才加入我們的團隊。如果您喜歡與志同道合的賓客打交道，也渴望為它他們營造意想不到的體驗，我們誠邀您與艾美酒店攜手譜寫未來的職業生涯。加入艾美酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。