Supervisor-Event Operations
The Shelbourne Autograph Collection
POSITION SUMMARY
Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
傲途格精選酒店品牌擁有一系列豪華品質獨立合作飯店，為賓客締造難忘非凡的旅居體驗。每間飯店皆是融匯優良品質、匠心設計和前衛個性的精選之作，為現代旅客打造一系列兼具時尚風格和探險精神的特色體驗。傲途格精選酒店品牌是個性主義者的專屬之選，個性主義者亦是傲途格精選酒店的目標客戶，他們將每一次旅行看作是打造個性故事的機會，因此，無論是休閒度假亦或商務旅行，他們都會毫不猶豫地選擇傲途格精選，因為在他們看來，飯店的意義遠不止提供一處休憩之所。加入傲途格精選酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。