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FLEX Manager, Development Resources

Marriott International HQ
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This is a temporary position. 
 

As a member of the professional staff, contributes general knowledge and skills in the Lodging Development Project Management area to support department customers and business objectives.  Works under limited supervision from the Senior Manager, and within established guidelines, designing, developing and managing processes and systems around data collection and analysis to assist in the decision-making process regarding new hotel development and maintenance of Marriott’s hotel pipeline.

 

This team player will contribute to helping to further improve business processes, planning tools and applications related to bringing hotels into the Marriott System for Lodging Development.  Responsibility will focus on the design, development, testing and user training of business applications and processes to gather and maintain data for new deals and pipeline hotels in support of these processes. 

 

CANDIDATE PROFILE 

Education and Experience 

  • High school diploma or GED; 2 years’ experience in Business Administration, Project Management, Paralegal or related major, or related professional area.

OR

  • 2-year degree from an accredited university in Business Administration, Marketing, Business Administration, Project Management, Paralegal or related major related major; 1 years’ experience in the business, sales and marketing, management operations, or related professional area.

 

CORE WORK ACTIVITIES 

 

Managing Discipline Work, Projects, and Policies 

  • Supports the business process and application design of the Development application process for all brands. Partners with related departments in documenting deal attributes and the distribution of key documents. Business systems include OASIS, DocuSign, the On-Line Franchise Application Site and Securimate/Steele. 
  • Supports monthly committee process, outcomes and deal tracking.
  • Liaison who collaborates and negotiates as directed with respect to deal data and shared business processes and systems.
  • Responsible to review all contract compliance, as well as forecasted construction starts and openings.
  • Assists in ensuring all stakeholders are appropriately informed.
  • Prepares, analyzes and presents standardized reports on an on-going basis using applications.
  • Manages and updates key data within applications.
  • Provides support to senior management and internal stakeholders.

 

Supporting Operations

  • Responds to, solves and makes decisions on routine business requests with limited to moderate risk. 
  • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff as needed.
  • Assists more senior associates in achieving business results by:
  • Reviewing the effectiveness of business processes.
  • Serving as point-of-contact for to more junior staff, where appropriate for problem resolution.
  • Provide support in setting department operating plans.
  • Work to achieve results against budget within scope of responsibility.

 

Additional Responsibilities 

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Manages time and possesses organizational skills.
  • Presents ideas, information in a concise, organized manner.
  • Uses problem solving methodology for decision making and follow up.
  • Displays a practical approach to problem solving and develops sounds contingency plans
  • Ability to manage multiple tasks simultaneously while focusing on details
  • Strong communication skills – both written and verbal 
  • Excels at communicating with individuals and small groups

 

MANAGEMENT COMPETENICES 

 

Leadership

 
  • Adaptability - Maintains performance level when experiencing changes or challenges in the workplace.   
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and makes a good first impression. Represents the company in alignment with its values.

 

Managing Execution

 
  • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
  • Driving for Results - Sets high standards of performance for self; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self toward the accomplishment goals.
  • Planning and Organizing - Prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

 

Building Relationships

 
  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. 

 

Learning and Applying Professional Expertise

 
  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations.
  • Technical Acumen- Comfortable formatting data and spreadsheets to enable business decisions in a fast paced environment.   Ability to query database given standard set of core data.  Knowledge related to datamining to assist customers in self service and anticipation of follow up questions.
  • Computer Skills - Uses basic computer hardware and software, MS Office, standard Marriott desktop applications, database/spreadsheet management and operation, report formatting using various desk top tools (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
  • Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

 

The pay range for this position is $33.94 to $56.68 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.