Chef de Rang - Excelsior Hotel Gallia

POSITION SUMMARY

The role involves providing exceptional service to guests by serving food courses and alcoholic beverages in accordance with established standards. The candidate will be responsible for setting tables based on the type of event, answering questions about menu selections, and ensuring clear communication with the kitchen regarding menu details, wait times, re-cook orders, and product availability. They will also manage special requests, allergies, and dietary needs, ensuring a personalized experience for every guest.

In addition to food service, the position requires handling bar operations, including the preparation and serving of alcoholic and non-alcoholic beverages, such as cocktails, following quality standards and guest preferences. The candidate will record transactions in the MICROS system at the time of order, check in with guests to confirm satisfaction throughout the meal and beverage service, and maintain cleanliness and organization of work areas, including glassware and equipment. Closing duties include restocking items, turning off lights, and ensuring all areas are properly secured. The role also involves presenting accurate checks to guests and processing payments efficiently.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: at least1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunità, ad accogliere tutti e a favorire l'accesso alle opportunità. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra più grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilità, lo status di veterano o altre basi protette dalla legge.

The Luxury Collection Hotels & Resorts, con oltre 120 proprietà in più di 35 Paesi, offre la promessa di esperienze autentiche che creano ricordi duraturi e preziosi. Con oltre 100 anni di esperienza iniziata nel 1906 con il marchio italiano CIGA, una collezione delle proprietà più celebri e iconiche d'Europa, il brand vanta una solida base su cui si fonda la nostra continua evoluzione, volta a superare i desideri dei viaggiatori amanti del lusso.