Vai al contenuto principale
La mia pagina di lavoro
Globe Icon An icon representing a globe

The Gritti Palace, Venice - Front Desk Intern

The Gritti Palace a Luxury Collection Hotel Venice
Applicare ora
Torna alla ricerca

The Gritti Palace, a Luxury Collection Hotel, part of Marriott International, is currently looking for a Front Desk Intern.

It is a full-time internship (40-hour working week made of 8 hours per 5 days and 2 days off).  

What we offer 

  • Professional career progression at international level in 9000+ Marriott hotels 
  • Learning and development opportunities online, on the job and in class 
  • Experienced management & motivated and engaging colleagues 
  • Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program 
  • Canteen service
  • 550€ monthly reimbursement

 What you will do  

The purpose of the Internship is to give the Trainee an overview of the Company and Hotel organization and understand the role of the different departments 

Within the specific department, the Trainee will shadow and actively support the Tutor in order to acquire professional skills. At the end of the internship program the Trainee will be able to: 

· Build a strong knowledge of Hotel structure and service standards

· Supply guests with directions and information regarding the property and the surroundings

· Rooming guest providing information about hotel facilities and ensuring guests are satisfied

· Process guest check-ins by confirming reservation details in collaboration with the Tutor

· Answer, record, and process all guest calls, messages, requests, questions, or concerns

· Liaising with Housekeeping and Maintenance to check rooms status and report any issue

· Liaising with other departments (F&B, Sales and Reservations)

· Complying with the daily check list of the front office team

· Follow Standard Operating Procedures and the brand guidelines

What we’re looking for

· Bachelor/Master Degree in Hospitality

· Fluent written and spoken English and Italian

· Passion for luxury hospitality

· Team Work, Flexibility, Customer Service Orientated

· Positive outlook and outgoing personality

Welcome to our family  

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.   

 You’re welcomed here  

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.  

marriotthotelinternship

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, con oltre 120 proprietà in più di 35 Paesi, offre la promessa di esperienze autentiche che creano ricordi duraturi e preziosi. Con oltre 100 anni di esperienza iniziata nel 1906 con il marchio italiano CIGA, una collezione delle proprietà più celebri e iconiche d'Europa, il brand vanta una solida base su cui si fonda la nostra continua evoluzione, volta a superare i desideri dei viaggiatori amanti del lusso.

 
Da palazzi leggendari e rifugi appartati a edifici moderni classici e senza tempo, ogni hotel e resort di lusso è un'espressione unica e preziosa del luogo in cui si trova, un portale che svela il fascino e i tesori culturali del luogo di destinazione. Se apprezzi la narrazione evocativa, hai un forte interesse e una passione per il patrimonio della località e desideri offrire un'ospitalità sincera, personalizzata e che anticipa le esigenze, ti invitiamo a unirti al nostro viaggio. Entrando a far parte di The Luxury Collection ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.