Supervisor-Event Operations
Courtyard by Marriott Phuket Patong Beach Resort
POSITION SUMMARY
Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
W Courtyard z pasją podchodzimy do świadczenia jeszcze lepszej jakości obsługi podróżnym na całym świecie. To właśnie zainspirowało nas do stworzenia pierwszego hotelu zaprojektowanego specjalnie dla osób podróżujących służbowo i właśnie dlatego Courtyard zapewnia gościom możliwość działania niezależnie od celu ich podróży. Szukamy osób osiągających sukcesy, które z pasją podchodzą do zapewniania gościom wyjątkowych wrażeń, lubią być częścią małego, ale ambitnego zespołu i uwielbiają poznawać metody stałego samodoskonalenia — a wszystko to przy dobrej zabawie.