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Navigator Concierge

Renaissance Sao Paulo Hotel
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POSITION SUMMARY

Renaissance Navigators use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to guests and ambassadors alike. The successful Navigator is an innovator, always challenging the status quo; they are relentless explorers, constantly seeking out the latest and greatest in local happenings; and of course they are relationship builders, continually nurturing and expanding their networks.

Renaissance guests are not looking for the typical tourist attractions, they are looking to experience the town as a local. So we are looking for an individual that is extremely passionate about the locale – someone who takes pride in their expertise, their community relationships, and their up-to-date knowledge of trends in food, wine, art, culture, and events. The Navigator will use knowledge and expertise to build, maintain, and update a catalog of local offerings – from restaurants and bars, to shops and museum exhibits, and everything in between. He or she will not only be responsible for delivering this information to guests, but also for educating other ambassadors so they can deliver this information to our discoverer guests as well.

No matter what position you are in, there are a few things that are critical to success: making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, completing paperwork and documentation, and protecting company assets. The essence of the Navigator role is about getting out from behind the Navigator desk (you’ll be sitting, standing, and walking around for most of your day) and taking a hands-on approach to your work (move, lift, carry, push, pull and place objects, 10 pounds or less, by yourself). Doing all of these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Navigator role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Сотрудники отелей Renaissance полагают, что они должны помогать гостям знакомиться с достопримечательностями тех мест, в которых те останавливаются. Наши гости стремятся к ярким открытиям, знакомству с новой культурой или просто к тому, чтобы наслаждаться каждым свободным вечером. Для них любая поездка по делам – это приключение. В то время как большинство людей довольствуется обычным, наши гости пользуются всеми возможностями, чтобы сделать поездку незабываемой. И мы с радостью им в этом помогаем. Для нашего коллектива требуются любознательные люди, которые помогут гостям отелей проникнуться духом мест, в которых они останавливаются. Если вы можете назвать себя таким человеком, приглашаем ознакомиться с открытыми вакансиями в отелях Renaissance. Выбрав работу в Renaissance, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего,​ начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.