Перейти к основному содержанию
Моя страница вакансий
Globe Icon An icon representing a globe

Supervisor-Sales

The Westin Tashee Resort Taoyuan
Подать заявку сейчас
Вернуться к поиску

POSITION SUMMARY

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None 

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Бренд Westin стремится предоставить своим гостям возможность самим решать, как им лучше заботиться о своем здоровье во время поездок, чтобы они всегда чувствовали себя максимально комфортно. Чтобы достигнуть стратегической цели, которая стоит перед нашим брендом, – стать лучшим в гостиничной отрасли брендом отелей, которые предоставляют услуги по оздоровлению, – нам нужны исполненные энтузиазма и увлеченные сотрудники, способные реализовать на практике наши уникальные программы. Мы хотим, чтобы наши сотрудники сами страстно увлекались здоровым образом жизни как во время работы, так и в свое свободное время. Вы идеально подойдете для Westin, если вы увлечены своим делом, активны, гордитесь заботой о своем здоровье, полны оптимизма и любите приключения. Делайте то, что у вас получается лучше всего,​ начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.