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Assistant Executive Housekeeper

Singapore Marriott Tang Plaza Hotel
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JOB SUMMARY

Support the Executive Housekeeper in all aspects of responsibility for the cleanliness and orderliness of the hotel.
 

JOB DUTIES AND RESPONSIBILITIES

1. Responsible for the Housekeeping department in the absence of the Executive Housekeeper.

2. Quality control of the rooms, public area, laundry and linen sections by carrying out training, control of P&L and inspections.

3. Daily inspection of all VIP rooms to ensure the room is in perfect condition.

4. Supports in departmental projects, and contribute innovative ideas to enhance operations.

5. Analysing guest feedback and identify improvement areas.

6. Supervise and manage daily associates’ assignments and ensure adequate Housekeeping coverage.

7. Conducts new hire interview and recruitment.

8. Plans manpower scheduling to maximize productivity.

9. Decision making and problem solving in Housekeeping associates’ and operational conflicts.

10. Purchasing and inventory controls.

11. Quality checks on equipment and supplies, consistent monitoring of standards and defeats, analyse/review new products and vendors.

12. Manages Housekeeping expenses, operating budget and forecasting.

13. Overall knowledge of hotel operations and maximize guests’ satisfaction index.

14. Develop and train potential supervisors and managers.

15. Any other duties as may be assigned from time to time.
 

JOB REQUIREMENTS
 

  • Minimum Diploma in Hotel Management, Hotel Operations, or related field.
  • At least 2 years of relevant Housekeeping managerial experience in hotels or service residences or resorts.
  • Great understanding of hotel PMS systems (e.g. Opera) and Knowcross.
  • Great communication and interpersonal skills.
  • Strong attention to details (critical for inspections).
  • Problem-solving and guest handling skills.
  • Coaching, mentoring, and developing associates
  • Technical expertise, leadership capabilities, and sharp eye for detail.
  • Time management and ability to work under pressure.
  • Familiar with housekeeping procedures, chemicals and equipment.
  • Familiar with room inspection standards and audit requirements.
  • Inventory and cost control basis.
  • Willing to work shifts, weekends and public holidays.

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.