Assistant General Manager

Additional Information: This hotel is owned and operated by an independent franchisee,  45 MHM Woodlands Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000460
Salary: $42,000-$45,000/Per Year Based On Experience
Department: Property Leadership
Location: Fairfield Inn & Suites Houston The Woodlands (16850 I-45, The Woodlands, TX 77384)
Division: 45 MHM Woodlands Inc
Hours Per Week: 40                       

Assistant General Manager

The Assistant General Manager plays a key leadership role in the overall success of the hotel, supporting the General Manager in daily operations while providing hands-on oversight of departments including Front Office and Food & Beverage. This position is responsible for driving operational excellence, maintaining brand and owner standards, and fostering a positive, high-performing team culture that delivers exceptional guest experiences.

What You’ll Do

Lead, train, and mentor department managers and supervisors to ensure compliance with hotel policies, brand standards, and operating procedures
Oversee daily hotel operations with a strong focus on Front Office and Food & Beverage performance
Step into hotel leadership during the absence of the General Manager
Ensure all brand, ownership, and company initiatives are executed consistently and effectively
Monitor guest satisfaction through direct guest interaction, survey results, and service observations, addressing concerns proactively
Assist with sales strategies, action plans, and relationship-building with guests, vendors, and partners
Conduct regular property inspections to ensure cleanliness, safety, and maintenance standards are met
Support financial performance by assisting with budgeting, forecasting, labor management, and expense control
Ensure compliance with all state and local laws related to hospitality operations and employment practices
Oversee food quality, service standards, and food safety/sanitation compliance
Maintain effective communication and collaboration across all departments
Handle administrative responsibilities including inventory control, payroll support, reporting, recordkeeping, and operational documentation
 

About You

1–3 years of hotel management or leadership experience, or an equivalent combination of education and experience
Bachelor’s degree in Hospitality, Business, or a related field preferred
Strong operational knowledge of Front Office and Food & Beverage departments
Proven leadership skills with the ability to coach, motivate, and hold teams accountable
Solid financial and business acumen, including budgeting, forecasting, and performance metrics
Excellent communication, organizational, and problem-solving skills
Ability to manage competing priorities in a fast-paced environment
Proficient in Microsoft Outlook, Word, and Excel
Professional, dependable, and able to lead with integrity and sound judgment
Bi-lingual (Spanish) Preferred
Completion of the ConnectU Marriott GM course preferred
 

About Us

We are committed to delivering exceptional guest experiences through strong leadership, operational excellence, and a culture that values teamwork and accountability. Our hotels are driven by high standards, continuous improvement, and a passion for hospitality. We believe in developing our leaders, supporting career growth, and creating an environment where both guests and team members feel valued.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.                

This company is an equal opportunity employer.

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