Assistant Manager - Restaurant

Position Overview

The Assistant Manager – Restaurant supports the Restaurant Manager in overseeing daily operations to ensure exceptional dining experiences for all guests. This role plays a key part in leading and motivating the restaurant team, maintaining service standards, managing resources efficiently, and ensuring smooth operational flow during all meal periods. The Assistant Manager is responsible for supporting financial performance, fostering a positive team culture, and upholding Marriott’s service values while ensuring compliance with brand standards and operational procedures.

This position is island-based and requires working on a rostered stay-on-island schedule.

Key Responsibilities

• Supporting Restaurant Leadership & Team Management
  Assists in managing and supervising the restaurant team to ensure service excellence and operational efficiency.
• Monitoring Staff Performance
  Ensures team members meet performance expectations and adhere to service standards and operational guidelines.
• Overseeing Day-to-Day Restaurant Operations
  Supports smooth daily operations and works towards achieving or exceeding budgeted financial and service goals.
• Delivering Exceptional Customer Service
  Engages with guests to gather feedback, resolve issues promptly, and ensure memorable dining experiences.
• Conducting HR-Related Functions
  Provides coaching, counseling, and continuous performance feedback to team members to support growth and service quality.
• Problem Solving & Decision Making
  Analyzes operational information to make effective decisions that enhance guest satisfaction and operational success.

Our Benefits

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 
• Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 
• Accommodation and Meals will be provided while on Duty 

Experience & Qualifications

• Previous experience in restaurant operations, food & beverage service, or hospitality supervision preferred.
• Strong leadership skills with the ability to supervise, motivate, and support a diverse team.
• Knowledge of restaurant service standards, food safety, and hygiene practices.
• Strong guest service orientation with excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle operational challenges professionally.
• Competent in basic administrative tasks including scheduling, reporting, and stock coordination.
• Ability to work independently, demonstrate initiative, and support continuous improvement.
• Willingness and ability to work on a rostered stay-on-island arrangement.
• Must hold valid working rights in Fiji

Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for 90years. Apply now! 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.