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Assistant Venue Manager

Pier One Sydney Harbour Autograph Collection
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POSTING DESCRIPTION

Assistant Venue Manager

Join our Food & Beverage team as an Assistant Venue Manager, where you will play a key role in supporting the day-to-day operations of our restaurant and bar. This is an excellent opportunity for an emerging leader who is passionate about delivering exceptional guest experiences, developing associates, and driving operational excellence.

Working closely with the Venue Manager and Food & Beverage leadership team, you will provide hands-on support across all aspects of venue operations, including service delivery, shift coordination, associate supervision, and guest engagement. If you're looking to take the next step in your hospitality leadership career, we'd love to hear from you.

Key Responsibilities

  • Support the daily operation of the restaurant and bar, ensuring high standards of service, presentation, cleanliness, and professionalism.
  • Assist in coordinating shifts and supervising associates to ensure service expectations and operational standards are consistently achieved.
  • Provide hands-on leadership during service periods, supporting associates and leading by example.
  • Monitor guest satisfaction, respond to guest feedback and concerns, and escalate issues where appropriate.
  • Support the training, coaching, and development of associates through ongoing feedback and guidance.
  • Ensure associates have the necessary equipment, supplies, information, and uniforms to perform their roles effectively.
  • Assist with opening and closing procedures across restaurant and bar operations.
  • Ensure compliance with Marriott brand standards, venue procedures, responsible service of alcohol requirements, and relevant legislation.
  • Monitor food, beverage, and service quality, communicating any concerns to the Venue Manager, Chef, or relevant leaders.
  • Support staffing, productivity, revenue, and cost objectives to achieve departmental financial goals.
  • Engage with guests throughout service to build relationships and identify opportunities to enhance the guest experience.
  • Supervise venue operations in the absence of the Venue Manager or senior Food & Beverage leadership.

What We Value for This Role

  • Previous experience in a Food & Beverage supervisory or leadership role.
  • Strong communication, interpersonal, and leadership skills.
  • A passion for creating exceptional guest experiences.
  • The ability to lead, motivate, and develop associates.
  • Strong organisational skills and the ability to thrive in a fast-paced environment.
  • Sound problem-solving and decision-making abilities.
  • Flexibility to work across restaurant and bar operations, including evenings, weekends, and public holidays.
  • A commitment to maintaining high service, safety, and operational standards.

Why Work With Us?

  • Opportunity to develop your leadership career within Marriott International.
  • Hands-on management experience across premium restaurant and bar operations.
  • Ongoing learning, training, and career advancement opportunities.
  • Work alongside passionate hospitality professionals in a supportive team environment.
  • Be part of a global organisation that values excellence, innovation, teamwork, and guest satisfaction.
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.