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Banqueting Captain - JW Marriott Venice Resort & Spa

JW Marriott Venice Resort & Spa
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POSITION SUMMARY

The Banqueting Captain is responsible for coordinating all aspects of banquet events to ensure exceptional service and guest satisfaction. Acting as the main point of contact between the kitchen, service team, and event organizers, the Banqueting Captain oversees the setup, execution, and breakdown of banquet functions, ensuring that all standards of the hotel are consistently met.

This role includes directing the service staff, managing table assignments, ensuring precise timing of food and beverage service, and maintaining a high level of organization and professionalism throughout the event. The Banqueting Captain ensures that all guest requests are handled promptly and efficiently, anticipates operational needs, and guarantees that every event runs smoothly from start to finish.

A strong focus on hospitality, attention to detail, and the ability to lead by example are essential, as the Banqueting Captain upholds the hotel’s service standards while creating memorable experiences for guests.

Strong leadership and team coordination

  • Excellent guest service and communication
  • Attention to detail during setup and service
  • Problem-solving and adaptability
  • Solid knowledge of food & beverage service standards
  • Ability to work efficiently under pressure
  • Good organization and time management

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
 

 

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.