Bar Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Angel Stradom Hotel SP. Z. O. O. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Description: Bar Manager – Hedwig Bar
Job Title: Bar Manager (Head of Department)
Department: Food & Beverage – Hedwig Bar
Reports to: Food & Beverage Director
Location: Stradom House, Krakow
Contract Type: Full-time 
Work Schedule: Flexible, including weekends, evenings, and holidays

Job Purpose
As the Bar Manager at Hedwig Bar, you are the heart and soul of our flagship cocktail destination. You are not just managing a bar – you are leading a department. You will be responsible for the complete operational, financial, and creative direction of Hedwig Bar, ensuring it remains a standout destination within Krakow's hospitality scene. This is a senior leadership role requiring a hands-on approach, commercial acumen, and a passion for people and hospitality.

You will lead the entire Hedwig Bar team, oversee guest experience, manage stock and financial performance, and drive innovation in our drink offerings. You will also play a key role in shaping the bar's identity, building a loyal guest base, and maintaining the highest standards of service consistent with an Autograph Collection property.

Key Responsibilities

Operational Management

• Oversee all daily bar operations, ensuring a smooth, efficient, and welcoming environment.
• Ensure exceptional guest service at all times – lead by example through genuine engagement, eye contact, and anticipation of guest needs.
• Create and manage weekly staff schedules, ensuring adequate coverage during peak hours and events.
• Manage stock levels for all beverages, spirits, wines, ingredients, and bar supplies – control ordering, receiving, and storage.
• Ensure FIFO (First In, First Out) rotation and maintain cleanliness and organisation in all storage areas.
• Complete daily opening and closing procedures, including setting up supplies, cleaning equipment and areas, and securing the premises.
• Check the cleanliness and presentation of all glassware, porcelain, and silver before service.

Creative Direction & Menu Development

• Design and develop seasonal cocktail and drinks menus that reflect current trends and the bar's unique identity.
• Introduce new and innovative drinks, signature cocktails, and guest favourites.
• Organise tastings, masterclasses, and special bar events to attract and retain guests.
• Follow global beverage trends and implement fresh ideas to keep the offering relevant and exciting.

Team Leadership & Development

• Recruit, onboard, train, and motivate the entire bar team (bartenders, barbacks, hosts).
• Conduct regular team briefings, training sessions, and performance reviews.
• Foster a culture of excellence, teamwork, and continuous learning.
• Ensure all team members adhere to health, safety, and hygiene standards (HACCP, Sanepid).
• Lead by example – be approachable, supportive, and inspiring.

Guest Experience & Relationship Building

• Build strong relationships with guests – remember names, preferences, and special occasions.
• Handle complaints and resolve issues with professionalism and diplomacy.
• Encourage guest feedback and drive Google review performance.
• Personally engage with guests during service, especially VIPs and repeat visitors.

Financial & Reporting Responsibilities

• Control costs – monitor beverage cost (BC), wastage, and portion control.
• Analyse sales data and prepare reports for hotel management.
• Manage daily financial reconciliation – cash settlement, POS reports (Micros), and closing accounts.
• Optimise operational efficiency to improve profitability.
• Contribute ideas to increase revenue through upselling, promotions, and events.

Collaboration & Communication

• Work closely with the F&B Director, Head Chef, and other department heads.
• Coordinate with the events team for private functions and special occasions.
• Communicate clearly and professionally with the wider hotel team.

What We Offer Work in a modern and luxurious environment – a prestigious Autograph Collection property.  Employment contract or B2B – flexible to suit your preference.  Friendly atmosphere and team support – we grow together.  Full onboarding and training – we set you up for success.  Private medical care – co-financed.  Multisport card – co-financed.  Discounts on company products and services.  Integration meetings and team events.  Opportunity for professional growth – we invest in our leaders.

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.