Barback - The Hansom - F&B Support Expert

Our jobs aren’t just about stocking shelves and cleaning up after service. We aim to create a memorable and seamless experience for our guests – and as a Barback, you play a vital role in supporting the bar team to deliver exceptional service. From ensuring the bar is fully stocked and organized to assisting bartenders during busy periods, you help keep operations running smoothly so every guest enjoys their time with us.

No matter your position, a few things are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communication are professional. Doing all these things well (and other reasonable duties as requested) is essential for Barbacks – to get it right for our guests and our business every time.

Responsibilities: Your journey with us 

• Supporting bartenders by maintaining stock levels of beverages, garnishes, glassware, and bar tools throughout service.
• Ensuring cleanliness and organization of the bar area, storage spaces, and back bar at all times.
• Assisting with preparation tasks such as cutting garnishes, restocking ice, and setting up stations before service.
• Proactively learning about bar operations, beverage offerings, and service standards to better assist the team.
• Maintaining up-to-date knowledge of company Food & Beverage Safety Programs within your area of responsibility, as well as all local, state, and federal regulations.
• Reporting maintenance or equipment issues immediately to appropriate personnel (management or maintenance).
• Demonstrating a positive, professional attitude, grooming, and body language at all times.
• Attending departmental meetings and training sessions as required to stay informed and aligned.

• Carrying out other duties as required by the Bar or F&B Management team.

  Qualifications

• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel or upscale bar environment.
• Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
• Detail-oriented with a passion for delivering excellence in guest service.

• Knowledge of overall hotel operations is beneficial to understand your role in the wider guest experience.

  What's in it for you 

• In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Pension scheme participation.
• Life Assurance coverage.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefits
• Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.