Bartender - The Hansom
St. Pancras London Autograph CollectionOur jobs aren’t just about mixing drinks and serving beverages until the guest asks for the check. We aim to create a memorable and unique experience – with exceptional cocktails and service as part of that journey. As a Bartender, you take initiative and deliver a wide range of services to ensure guests enjoy every moment. Whether crafting signature drinks, engaging with guests, maintaining bar cleanliness, or managing stock and supplies, you make every interaction feel like part of the experience.
No matter your position, a few things are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communication are professional. Doing all these things well (and other reasonable duties as requested) is essential for Bartenders – to get it right for our guests and our business every time.
Responsibilities: Your Journey with Us- Delivering an exceptionally high standard of five-star luxury lifestyle service within the bar and beverage operation.
- Maintaining cleanliness and organization of the bar area at all times and promoting this as best practice.
- Proactively learning new cocktail recipes, beverage offerings, and changes in service standards – you are encouraged to review menus and drink lists off shift.
- Maintaining up-to-date knowledge of company Food & Beverage Safety Programs within your area of responsibility, as well as all local, state, and federal regulations.
- Reporting maintenance issues immediately to appropriate personnel (management or maintenance).
- Strong product knowledge of beverages, cocktails, spirits, wine, and bar operations is essential.
- Attitude, grooming, body language, and tone must always be positive, professional, and on brand.
- Attendance at monthly departmental meetings and 1:1 sessions is essential to stay informed and aligned.
- Carrying out other duties as required by the Bar or F&B Management team.
- Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel or upscale bar environment.
- Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
- Detail-oriented with a passion for delivering excellence in guest service.
- Knowledge of overall hotel operations is beneficial to understand your role in the wider guest experience.
What's in it for you
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
- Pension scheme participation.
- Life Assurance coverage.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free meals while at work.
- Dry-cleaning service availability.
- Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
- 50% discount at any of the St. Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
- Travel ticket season loan.
- Cycle to work scheme.
- Employee Assistance Programme access.
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations, among many other benefits
Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.