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Club Lounge Agent -Service Host (m/w/d)

Sheraton Frankfurt Airport Hotel and Conference Center
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Be empowered.

  • Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
  • Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
  • Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
  • Be connected: Numerous employee events and team-building activities to strengthen our “Team Spirit”
  • Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
  • Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Be you.

In the dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel", two premium brands combine to form one employer! Do you love to spoil guests with culinary delights and give them a special stay? Then start with us as a Club Lounge Agent – Service Host (m/f/d) and become part of our F&B team in the exclusive Club Lounge.

Your key responsibilities include:

  • Assistance to our guests in the Club Lounge during breakfast, snacks and evening service 
  • Preparation and presentation of food and beverages according to brand standards 
  • Ensuring cleanliness, order and a welcoming ambience in the lounge 
  • Personal guest service with a focus on individual wishes and VIP support 
  • Close cooperation with kitchen, stewarding and Club Lounge Guest Experience team
  • Support of the Guest Experience Team if necessary, e.g. in the event of sick or holiday replacements

Be able.

  • Initial experience in the field of service or gastronomy, ideally in the hotel industry
  • Enjoyment of guest contact and high-quality service 
  • Team spirit, reliability and an eye for detail 
  • Good knowledge of German and English 
  • Willingness to work flexible hours (early/late shifts, weekends)

Be connected.

We look forward to getting to know you!
Once we receive your application, we’ll get back to you promptly.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law.

 

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.