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Cluster IT Specialist (Fixed Term)

Melbourne Marriott Hotel Docklands
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POSITION SUMMARY

Join our team as a Cluster IT Specialist and play a key role in supporting hotel technology operations across multiple properties. You will be responsible for maintaining and improving IT systems, supporting hotel teams, managing technology projects, ensuring compliance with security standards, and providing technical support to stakeholders.

Key Responsibilities

  • Support and maintain hotel technology infrastructure, networks, servers, and systems.
  • Manage IT projects, upgrades, maintenance, backups, and disaster recovery processes.
  • Partner with hotel leadership and technology vendors to deliver effective IT solutions.
  • Ensure compliance with Marriott technology, security, and PCI standards.
  • Provide end-user support and act as an escalation point for technical issues.
  • Support internet services and technology requirements for hotel guests and events. 

What We're Looking For

  • Experience in IT support, systems administration, or hospitality technology.
  • Strong knowledge of Windows Server, Active Directory, LAN networks, desktop management, and Microsoft Office/Outlook.
  • Excellent communication, problem-solving, and stakeholder management skills.
  • Previous leadership or supervisory experience preferred.
  • Hospitality industry experience is highly regarded. 

Why Join Us?

  • Work across multiple premium hotel properties.
  • Be part of a collaborative and supportive team environment.
  • Opportunities for professional growth and development.
  • Exposure to a wide range of hospitality technologies and projects.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.