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Cluster Senior Sales Manager

Sheraton Erie
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Description

SENIOR SALES MANAGER

Summary:

Bayfront Landing consists of 120,000 square feet of combined meeting space and 392 hotel rooms spread across the Sheraton Erie Bayfront Hotel, Courtyard by Marriott Erie Bayfront Hotel, and Bayfront Convention Center. The Senior Sales Manager will be primarily responsible for securing large state-wide or national conventions and hotel rooms within the Social, Military, Educational, Religious, and Fraternal segments.

This position will be a direct employee of White Lodging and will report to the Director(s) of Sales & Marketing. He/she will be responsible for meeting or exceeding budgeted goals which includes room nights established by White Lodging and Erie Events. This position will be tasked with revenue measurement goals supporting the Sheraton Erie Bayfront Hotel, Courtyard by Marriott Erie Bayfront Hotel, and Bayfront Convention Center.

The Senior Sales Manager will consistently build rapport with prospects, and clients with the mission of economic impact and customer satisfaction. This individual will need to be strategic when selling the appropriate hotel to serve best the client’s needs.

 

Responsibilities:

· Actively seek out and prospect for business opportunities that meet Bayfront Landing Sales objectives.

· Respond quickly to all business inquires in a timely, thorough and professional manner.

· Use Delphi FDC System, and CRM software to enter and retrieve information to support departmental activity and secure sales with contracts.

· Understand the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.

· Verify that business booked is within hotel and convention center parameters among sales teams.

· Close the best opportunities for joint property based on market conditions and complex property needs.

· Understand and actively utilize Bayfront Landing marketing initiative/incentives to close on business.

· Attendance and or travel may be required for meetings/events, including trade shows, client visits and prospecting calls.

· Perform other duties, as assigned, to meet business needs. These include but are not limited to:

    • Forecasting - Forecasting future demand in the lodging and convention industry is crucial because it leads to an efficient planning for, and decision making to all the departments and team members. Most importantly, it is one of the drivers of White Lodging property pricing strategies.
    • Action Plans/Problem solving- Collaborating with management & sales team to identify issues of revenue generation then execute strategy over a specific period of time.
      * Accountability- Communicating actions & recording activities in order to measure efforts, implement successful strategies, and reward accomplishments. The Sr. Sales Manager role may also require you to hold other sales team members accountable for similar responsibilities.
      * Sales Leadership - Be an Advocate! Utilize White Lodging resources to inspire your sales team to be productive and motivated while they progress in their roles and execute their daily/weekly tasks.

 

OTHER:

COMPETENCIES

* Analysis Skills
* Strategic skills
* Conceptual ability
* Resourcefulness
* Leadership
* Negotiation
* Team building
* Passion
* Inspiring "followership", etc.

SKILLS

* Interested candidates must possess strong leadership skills, excellent written and oral communication skills, a professional demeanor, and positive attitude.

*Must be well organized and detail oriented.
* This job will require mastery of the reactive and proactive sales process.
* Additionally, this position will be responsible for complex business decisions and contract knowledge.

EDUCATION/EXPERIENCE

* Candidates should possess a 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or contain equivalent hotel experience including 3-5 years of hotel sales experience.

FULL TIME BENEFIT OVERVIEW

* Medical, Dental, and Vision
* Short- and Long-Term Disability and Life Insurance
* Employee Assistance Program (EAP)
* 401(k)
* Paid Time Off to include Vacation, Holidays, & Sick
* Tuition Reimbursement
* Complimentary and Discounted Rooms

    Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.