Compensation & Benefits Executive
Sheraton Phu Quoc Long Beach ResortPOSITION SUMMARY
Be responsible for assisting the Director of Human Resources, Human Resources Manager, Assistant Human Resources Manager in the daily management of the HR Generalist activities in order to meet the hotel strategic objectives and KPI, and to ensure that the C&B functions guide, support and align with the hotel’s culture and hotel’s vision.
Assist the Director of Human Resources, Human Resources Manager, Assistant Human Resources Manager to develop and implement detailed Human Resources plans to support business objectives. Assist and support management and the leadership team with handling and resolving Human Resources issues. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
The C&B Executive will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
CORE WORK ACTIVITIES
Policies and Procedures
Protect the privacy and security of guests and coworkers.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Maintain confidentiality of proprietary materials and information.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
HR Operations & Employee Data Management (Shared Services & Outsourcing)
Ensure new hires information are updated in the HR data system and coordinate with HR team and existing associates to monitor their personnel update timely if changed
Coordinate with DOHR on the expatriates’ documents including visa, work permit application and/or other required documents for Expats
Reviewing and preparing all the salary and other HR-related documents before submission to the head of human resources.
Reviewing and processing expenses and reimbursements due to expats.
Establishing, managing, and maintaining vendor relationships in host countries.
Ensuring that the expat program is aligned with government policies and procedures.
Responsible for providing HR administration and employee data management services to Board of Management.
Perform routine data audits and ensures employee data are up-to-date and accurate.
Engage in back-office and transaction services such as performance management records, leave and exit administration.
Communications and Relations
Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
Assist and support management and the leadership team with handling and resolving Human Resources issues.
Inform Human Resources management of issues related to employee relations within the division or property.
Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.
Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.
Assists Management
Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
Coordinate tasks and work with other departments to ensure that the department runs efficiently.
Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Administration
Maintain confidentiality and security of employee and property records, files, and information.
Answer phone calls and record messages.
Ensure accurate maintenance of all employee records and files
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Minimum of 1 year-experience in a Human Resources management role either as a generalist, or in a specific role such as C&B
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.