Engineering Manager

JOB SUMMARY

Reporting to the General Manager this role manages all engineering/maintenance operations. Manages the maintenance of the building, grounds and physical plant. Responsible for maintaining standards and regulatory requirements.

CANDIDATE PROFILE 

Education and Experience

• Minimum 3 years experience in the engineering and maintenance or related professional area
• Minimum of 1 year managing a team
• Experience working in a hotel, or similar is preferred
• Undergraduate or masters degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
• Full working rights for Australia, we cannot sponsor this role

CORE WORK ACTIVITIES

Managing Engineering Operations

• Assists in developing project plans in accordance with renovation or new construction needs.

• Implements preventative maintenance and asset protection plan.

• Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with brand Standard Operating Procedures.

Maintaining Property Standards

• Manages and controls heat, light and power.

• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, alarm systems).

• Ensures fire crew has complete understanding of all procedures, equipment and alarms.

• Communicates and ensures departmental and hotel emergency procedures are executed when necessary.

Managing Engineering Team

• Conducts regular, on-going communication in all areas of Engineering.

• Communicates critical information to Engineering teams.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing Profitability and Above Property Stakeholder Relations

• Assists in supervising construction to ensure timely completion of projects within budgetary guidelines.

• Collaborates with owner’s asset manager on decisions concerning capital improvements to the facility.

• Builds positive relationships with external customers (e.g., city building/zoning department, fire prevention bureau, vendors).

Ensuring Exceptional Customer Service

• Focuses on improving service performance.

• Sets expectations and holds Engineering teams accountable for demonstrating desired service behaviors.

• Empowers employees to provide excellent guest service.

Conducting Human Resources Activities

• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

• Assists in hiring engineering team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Ensures that regular on-going communication takes place throughout engineering operations to communicate daily operations activities, set expectations and create awareness of business objectives.

• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

• Ensures employees are treated fairly and equitably.