Engineering Supervisor - Operations

POSITION SUMMARY

Supervise and coordinate the purchasing, procurement, receiving, inventory control, storage, and distribution of Engineering materials, spare parts, tools, equipment, and services. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase order logs. Inspect tools, equipment, machines, and delivered materials. Enter and locate work-related information using computers. Ensure Engineering procurement activities are completed efficiently, accurately, cost-effectively, and in accordance with company standards, hotel policies, approved budgets, and procurement procedures. Respond and attend to guest repair requests when operationally required.

Follow all Company and safety and security policies and procedures. Develop and maintain positive working relationship with others, support the team to reach common goals, and listen and respond appropriately to the concern of other Employees and Guests. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost saving. 

The ideal candidate must have:

• Minimum 3-5 years of related experience in hotel engineering, engineering procurement, purchasing, inventory management, facilities management, or a related field; luxury hotel or resort experience preferred.
• Technical Degree, or diploma in Engineering, Facilities Management, Supply Chain, Procurement, Business Administration, or a related field preferred
• At least 2 years of supervisory or coordinating experience preferred.
• Proficiency in Microsoft Office, particularly Excel; experience with ERP, CMMS, D365, purchasing, or inventory-management systems.
• Knowledge of all aspects of central and wood work and building operations.                                       
• Ability to communicate with hotel guests, suppliers, staff to their understanding.
• Ability to provide legible communication.
• Ability to facilitate and coach engineering staff toward success in specific wood work tasks

 

Supervise scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking. Assign maintenance, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines. Supervise miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Supervise the general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.

 

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested.

 

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.