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Events Manager

The Ritz-Carlton Melbourne
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As an Events Manager at The Ritz-Carlton, Melbourne, you will orchestrate exceptional events that leave a lasting impression on our guests and clients. Joining our team of Ladies and Gentlemen means becoming part of a globally recognised luxury brand where attention to detail, personalised service, and a passion for creating memorable experiences are celebrated. In return, you'll enjoy the opportunity to develop your career within an environment built on respect, empowerment, and excellence.

 

Position Summary:

  • Join our Ladies and Gentlemen and be responsible for managing large group/catering related opportunities with significant revenue potential
  • Manage the department’s event enquiries in an efficient and effective manner
  • Prepare detailed proposals and contracts that are tailored to client requirements, focusing on attention to detail
  • Support the hotel’s service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience
  • Plan and conduct high end site inspections and entertainment with a focus on conversion 
  • Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen
  • Plan and execute team building activities for our associates as they are our most important assets
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
  • Ensure you and the team uphold all company policies and procedures; complete all required managerial tasks in a prompt & thorough manner.
  • Lead the Catering Sales team to provide a quality of service and exceed guest expectations
  • Act as a Ritz Carlton ambassador and embody our exceptional service values

 

About You:

  • Relevant experience in a similar managerial role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do proactive attitude

 

Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 
  • Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly 
  • Global sales incentive trip for Elite Sales performers
  • Commission earning potential for sales referrals to other Marriott International properties
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 
  • Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 

     

The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.