F&B Coordinator (Local)
JW Marriott Absheron BakuPOSITION SUMMARY
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Reservations & Guest Experience- Manage restaurant reservation systems and booking platforms.
- Coordinate VIP reservations, special occasions, and guest requests.
- Maintain reservation records, guest databases, and booking reports.
- Prepare reservation trend analysis and occupancy reports for F&B outlets.
- Support guest communications related to promotions, events, and special dining experiences.
- Coordinate F&B promotional campaigns and outlet marketing activities in collaboration with the Marketing Department.
- Support restaurant activations, seasonal promotions, and special events.
- Coordinate content creation for menus, digital platforms, promotional materials, and social media initiatives.
- Maintain restaurant collateral, digital content, and promotional assets.
- Monitor campaign performance and provide regular updates to management.
- Prepare departmental reports, presentations, business reviews, and monthly summaries.
- Support payroll administration, training records, leave tracking, and departmental documentation.
- Maintain purchase order records, invoices, supplier documentation, and operational records.
- Coordinate departmental meetings and follow-up action plans.
- Maintain SOPs, menus, filing systems, compliance documentation, and operational manuals.
- Assist outlet operations during peak business periods and special events.
- Support activations such as Sunday Brunch, festive events, guest chef dinners, and hotel-wide promotional initiatives.
- Coordinate communication between service, culinary, stewarding, marketing, and management teams.
- Provide administrative and operational support to outlet managers as required.
- Support guest engagement and service delivery during major events and high-demand periods.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.