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F&B Host

JW Marriott Hotel Singapore South Beach
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POSITION SUMMARY

  • The Host/Hostess greets arriving guests, welcomes them into the establishment and escorts them to the dining room to seat them. 
  • Manages reservations and seating arrangements. 
  • Maintains menus and host stand. 
  • Monitors the open dining sections of the restaurant for empty and cleaned tables. 
  • Estimates wait times for guests, monitoring the guest waiting list and ensuring that the needs of the guests are met while they are waiting. 
  • Answers the telephone,book reservations and move tables together to accommodate large parties. 
  • When required, he/she is expected to perform the basic tasks of a waiter e.g. bringing dishes to guests and help in clearing and setting of tables.
  • Facilitate effective communication and engagement at the workplace.
  • Establish relationships for customer confidence.
  • Facilitate effective work teams.
  • Interact with and serve f&b guests.
  • Maintain workplace safety and health policies and procedures.
  • Manage productivity improvement.
  • Provide quality control for service.
  • Solve problems and make decisions at supervisory level.
  • Supervise quality procedures.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.