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F&B Service - Supervisor

Frasers House a Luxury Collection Hotel Singapore
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POSITION SUMMARY

Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.   
 

 

PREFERRED QUALIFICATIONS

Diploma in Hotel Management, Food & Beverage, or related field 
2 years related experience or an equivalent combination of education and experience.  Supervisory experience preferred.
 

 

CORE WORK ACTIVITIES

  • Supervise cash handling and banking procedures 
  • Works with superior in the preparation and management of the department’s budget and is aware of financial targets 
  • Assist to conducts shift briefings to ensure hotel activities and operational requirements are known
  • Assist with opening and closing duties, cash handling, and daily reconciliation 
  • Collaborate with the management team to implement service improvements and promotional initiatives 
  • Maintain a clean, organized, and welcoming environment for guests and staff
  • Assist with menu and wine list creation 
  • Establish and instruct staff in cash security procedures
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
  • Supervise and support the front-of-house team, ensuring exceptional customer service at all times
  • Assist in training, scheduling, and evaluating restaurant staff performance
  • Monitor inventory levels and coordinate with the kitchen and bar to ensure smooth operations
  • Handle customer inquiries, feedback, and complaints in a professional and efficient manner

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.