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FLEX Manager, Distribution Connectivity

Marriott International HQ
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This is a temporary position. 

JOB SUMMARY

The Manager, Distribution Connectivity supports the execution of reservation transformation for third-party channels as part of the Digital and Technology Transformation (DTT) program. Within this multi-year initiative, the role is responsible for driving deployment activities, enabling property activation, and ensuring post-launch stabilization across third-party channels. This manager collaborates closely with the Deployment team, Channel Operations and Support, Revenue Management and external technology partners to enable a seamless and timely transition for Marriott hotels into the next-generation ecosystem.

 

CANDIDATE PROFILE

Education and Experience 

Required

  • 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 

    4+ years’ experience in the business, sales and marketing, management operations, or related professional area 

OR

  • 5+ years of relevant professional experience in business or related function, demonstrating progressive career growth and pattern of exceptional performance.

Preferred

  • Demonstrated ability to deliver results, effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to troubleshoot, analyze, and communicate issue details clearly in real time.
  • Strong project management and organizational skills with a service mindset.
  • Experience working with CRS systems, OTA’s, and/or technology partners.
  • Experience in a business side role that interreacts heavily with technical teams preferred.
  • Experience working in a ticketing or incident management environment.
  • Strong understanding and capabilities utilizing Microsoft Office suite.

 

CORE WORK ACTIVITIES 

  • Manage the end-to-end process for product build on third-party channels for migrating and existing hotels, including preparation and processing data extracts from the CRS.
  • Execute prerequisite technical and operational tasks to support configuration and activation of migrating hotels to the new CRS.
  • Execute day-of-cutover migration activities for third-party channels.
  • Support post–go live stabilization efforts, logging production incidents and escalating per defined protocols.
  • Troubleshoot, identify and resolve production incidents, data issues, configuration gaps, and property concerns for third-party channel connections.
  • Troubleshoot and resolve ARI and booking errors across third-party channels, ensuring timely escalation and resolution to minimize disruption and maintain partner performance.
  • Maintain process documentation and training resources to ensure accuracy, consistency, and alignment with evolving workflows and partner requirements.
  • Proactively identify and implement system and process enhancements to drive efficiency, reduce friction, and improve scalability across operations.
  • Perform other duties as appropriate.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.