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flex Manager, EMPOWER

Marriott International HQ
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This is a temporary position. 

 

We are seeking a hospitality leader with hotel systems and operation experience, strong communication skills and the ability to collaborate in a cross-functional team are essential. Preferred qualifications include strong presentation skills and attention to detail. Core responsibilities include developing and refining acceptance requirements, creating test scenarios, conducting system user acceptance testing, managing and maintaining defects in Jira, and reporting out on progress. This involves working with our technology partners and analyzing and documenting business processes, supporting change management materials, and partnering with IT to manage business requests. 

CANDIDATE PROFILE 

Education and Experience Required 4-year Bachelor’s degree from an accredited university in Business Administration, Marketing, Hotel & Restaurant Management or related major plus 3+ years of hotel systems experience or other relevant experiences. Strong oral and written communication skills; able to collaborate effectively with others in a cross-functional team Preferred Experience working with global technology teams and supporting global systems and operational processes Equipped with strong presentation, verbal and written skills, attention to detail Comfortable in a deadline driven environment often with changing business priorities 

CORE WORK ACTIVITIES

 Brainstorm Future Enhancements for the product & user experience. Develop and execute test scripts aligned with defined scenarios and acceptance criteria Complete testing based on scenarios and test scripts Use JIRA and Confluence to maximize tracking and report outs Analyze and document current and future state business processes Identify operational needs and enhancements Provide Operational Input into the support process

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.