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FLEX Senior Designer, User Experience & Design

Marriott International HQ
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This is a temporary position. 

With every journey, travel has the power to shape us and our world. Continue your journey as the Senior Designer User Experience & Design at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.

This role is responsible for designing commerce-focused web products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design. They will contribute to digital experiences that deliver on both revenue conversion and emotional engagement to support business outcomes. Specifically, they will be part of the team designing Marriott’s 9,000+ hotel websites, the online experience of over 9,000 hotels and resorts worldwide.  Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers. 

 

This position requires the ability to produce design as an individual contributor and provide direction to internal and external designers. 

A strong portfolio is critical. Your portfolio should showcase experience in UX and interaction design in commerce solutions, particularly highlighting work within a multi-brand design system, scalable solutions, bespoke customizations within templated products, simplicity and ease-of-use. 

 

CANDIDATE PROFILE  

 

Education and Experience

· 5+ years of relevant experience in digital product design 

· 4-year undergraduate degree, with bachelor’s degree in relevant discipline, or equivalent experience

· Experience in multiple of the following user experience disciplines: interaction design and visual design

· Experience working with a multi-brand design systems and using variables/tokenization

· Strong grounding in the atomic design framework,

· Excellent storyteller, with a strong focus on content within design

· Experience with major, large-scale global digital apps, web sites, or other digital products within the commerce space

· Proven experience delivering concepts, templates, quick, iterative design prototypes across platforms (desktop, mobile web, app, etc.)

 

You’re exactly who we’re looking for if you:

• Have a strong iterative and problem-solving approach to your work

• Communicate through precise specs, compelling visuals and well documented deliverables

• Detail-oriented and precise

• Comfortable working within a design system, but not constrained by it: pushes for creativity within constraints 

• Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality)  

• Always up to date on the latest trends and methodologies

• Able to act quickly and independently 

• Ability to simultaneously manage multiple projects and work across multi-disciplinary teams
 

Nice to Have:

· Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industry

· Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling

· Experience with Agile / SAFE development methodologies
 

 

CORE WORK ACTIVITIES

 

Demonstrating and Applying Discipline Knowledge

• Produces sketches, wireframes, flows, designs, templates, content diagrams, Figma prototypes and/or presentations as needed to communicate experience design

• Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation

• References Design System for appropriate patterns, components, and styles during user experience design work

• Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications

• Ensure a quality experience on live digital products by participating in the user acceptance testing process

• Uses software including: Figma; AEM Storybook (or equivalent); Microsoft Excel, Word and PowerPoint

• Keeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings

• Clearly present your work citing industry best practices, qual and quant data to support your decisions

• Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints

• Collaborates with a variety of user experience disciplines within the both the UX team, product team, and development teams(Information Architecture, Design System/Standards, User Research, Copywriting, Front-End, Functional, Authoring) to advance your work

 

Managing Work, Projects, and Policies 

• Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)

• Meets deadlines once agreed upon

• Reports impediments to completing work and meeting deadlines

• Provides regular status updates to manager

• Successfully manages multiple assignments at once

• Accepts critique and critiques work of others in a helpful and professional manner

• Communicates in a timely and appropriate manner with teammates

• Manage other individual contributors on the team. 

 

Additional Responsibilities

• Works independently with minimal supervision, but knows when issues should be escalated to manager

• Develops relationships with members of other teams, and leverages those relationships to answer questions

• Presents work with clarity and confidence; Performs other reasonable duties as assigned by manager

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.