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FLEX Senior Manager - AX Product Designer, Design Systems

Marriott International HQ
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This is a temporary position. Hybrid – 1-3 days in office.

JOB SUMMARY

With every journey, travel has the power to shape us and our world. Begin your journey as the Senior Manager - AX Product Designer, Design Systems at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high-energy and talented Associate User Experience & Design team in creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. 

In this role, you will be responsible for actively designing, expanding and continuously advancing the future of our Marriott Associate Design System (MADS). Your work will involve supporting hands-on efforts, overseeing governance processes, and ensuring that the design system enhances the associate experience across our business. Our system supports business, engineering, and design teams in developing tools and experiences that empower our associates to deliver exceptional guest service. You will partner closely with the Director of Associate Experience and Engineering colleagues in driving harmony and connection between products so the overall associate experience is accessible, seamless, easy and intuitive.? 

This position requires the ability to produce technical documentation, leverage Figma’s advance technical features, and provide guidance to both designers and developer consumers of the design system. A strong portfolio is critical. Your portfolio should showcase experience in maintaining and contributing towards design systems, ideally within large-scale organizations, with particular emphasis on design-to-code handoff, accessibility, governance efforts, and documentation.  

 

CANDIDATE PROFILE  

 

Education and Experience 

5+ years of relevant experience in UX/UI or digital product design with proven design system expertise. 

4-year undergraduate degree, with bachelor’s degree, or equivalent experience in relevant discipline 

Experience in multiple of the following user experience disciplines: user experience (UX), interaction design, and visual design 

Experience with major, large-scale global digital apps, web sites, or other digital products 

Proven experience with design system is defining and deploying consistent, reusable componentry and patterns across various product portfolio 

Well versed in industry best practices for design system documentation and governance process 

High expertise in design tools (Figma, tokens-based workflows, documentation platforms like Storybook/Zeroheight) and design-to-code handoff pipelines. 

Proven experience delivering scalable components and UI patterns across platforms (desktop, mobile web, app, etc.) 

You’re exactly who we’re looking for if you: 

Experience with design systems for enterprise or customer-facing products 

Champion design system governance while balancing a visual design and engineering considerations 

Promote system-mindset and design system best practices drawn from a variety of disciplines (within and beyond hospitality)   

Can balance user, business, and technical needs?

Collaborate with designer and developers to ensure consistency across features and platforms while meeting platform-specific needs

Communicate through compelling visuals and deliverables 

Demonstrate self-confidence, energy, and enthusiasm in leading and influencing teams 

Showcase strong presentation, negotiation, and persuasion skills 

Thrive in a fast-paced environment, with the ability to simultaneously manage multiple tasks 

 

Nice to Have: 

You consider yourself a Figma ninja and are super enthusiastic about the latest Figma releases and trends 

Expertise in large-scale global digital entities or other digital products within Hospitality/Travel industry 

Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling 

Experience influencing partner adoption and making it easy to realize business and development impact 

Experience with Agile / SAFE development methodologies 

CORE WORK ACTIVITIES  

Demonstrating and Applying Discipline Knowledge  

Manages and facilitates office hours for feedback and follows procedures to propose new elements when necessary 

Champions appropriate patterns, components, and styles during user experience design reviews and workshops  

Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience design and interaction considerations 

Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation 

Provides subject matter expertise on hotel brands and the Marriott Bonvoy loyalty program to help ensure they are infused correctly and seamlessly throughout digital products 

Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications 

Ensure a quality experience on live digital products by participating in the user acceptance testing process 

Uses software including: Figma, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint; Has familiarity with developer tools like Storybook 

Keeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings 

Clearly present your work citing industry best practices, qual and quant data to support your decisions 

Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints 

Collaborates with a variety of user experience disciplines within the team (UX, UI, Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work 

 

Measurement & Analytics:

You value data or insight over opinion, by basing decisions on metrics, segment data, and user research findings and insights.? 

Delivers measures, and improves designs based on quantitative and qualitative feedback using various user research methodologies?? 

Comfortable with multiple qualitative and quantitative research methods, like surveys, usability testing, multivariate testing, A/B testing, etc.? 

Breaks down designs into options/variables for A/B or multi-variate testing? 

Managing Work, Projects, and Policies  

Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines) 

Meets deadlines once agreed upon 

Reports impediments to completing work and meeting deadlines 

Provides regular status updates to manager 

Successfully manages multiple assignments at once 

Accepts critique and critiques work of others in a helpful and professional manner 

Communicates in a timely and appropriate manner with teammates 

Additional Responsibilities  

Works independently with minimal supervision, but knows when issues should be escalated to manager 

Develops relationships with members of other teams, and leverages those relationships to answer questions 

Presents work with clarity and confidence; explains complex matters so that others can understand them 

Performs other reasonable duties as assigned by manager 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.