FLEX Sr. Manager, CoBrand Card Capability Support

The FLEX Senior Manager, CoBrand Card Capability Support will sit in the Marriott Cobrand team supporting a new capability launching in 2027. This role is responsible for overseeing development and testing processes this capability to ensure all tech & digital builds meet documented business requirements and compliance standards. The position leads cross-functional collaboration and manages internal and external stakeholder communication, including timely progress updates and feedback distribution throughout the project lifecycle. Additionally, it facilitates decision-making and risk management by maintaining thorough documentation and driving project milestones. 

 

CANDIDATE PROFILE  

Education and Experience  

Required 

• 4-year bachelor’s degree and 5+years of relevant experience 

• 2+ years experience in project management in digital, app, and/or backend systems 

• 2+ years experience managing to business and technical requirements 

Preferred 

• Experience in managing cross-functional teams  

• Experience in facilitating quality assurance test plans for digital projects – both front end and back end 

• Experience with highly regulated industries (e.g. financial services, healthcare)  

 

CORE WORK ACTIVITIES  

Development Oversight 

• Direct and evaluate all back end and front-end builds, ensuring 100% alignment with documented business requirements before project completion. 

• Hold partner teams accountable for delivering both back-end and front-end solutions that meet Cobrand Capabilities business owner requirements; achieve full compliance in development deliverables. 

• Lead cross-functional collaboration, coordinating all departments to drive project milestones and achieve seamless integration of business and technical needs. 

Testing Management 

• Document comprehensive use cases for end-to-end testing, ensuring all business scenarios are covered and validated. 

• Oversee end-to-end testing for multiple use cases, guaranteeing that 100% of business requirements are validated during quality assurance. 

Stakeholder Communication and Approvals 

• Prepare and deliver presentation documentation for internal and bank-facing reviews; distribute feedback within 24 hours of receiving comments during the approval process. 

• Provide timely progress updates, including status, timing, and business decision needs, to stakeholders and business owners at least once per project phase. 

Risk and Decision Management 

• Facilitate team decision making by communicate and manage risk internally; record and distribute decisions in official reports. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.