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Food & Beverage Apprentice

Hanbury Manor Marriott Hotel & Country Club

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.

An exciting opportunity to start your career journey with Marriott International! Come and join our Food & Beverage team and develop your career while providing a professional and energetic service to our members and hotel guests.

 

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. 

 

The impact you’ll make 

Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Apprentice’s, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

 

What you’ll do 

You’ll work alongside a team of passionate individuals with many years of experience, you will be allocated a work place mentor to help support you in the workplace. You will be working within our restaurants and learning skills such as:

 

  • Take guests’ food and beverage orders and process these through MICROS 
  • Learn how to correctly set tables, clear plates and carry food and beverages 
  • Make recommendations on menu items and taking opportunities to upsell where appropriate 
  • Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations 
  • Ensure that the restaurant is set up and ready for each service period
  • Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area
  • Learn about the variety of drinks on offer 
  • Learn how to serve drinks correctly and with the correct garnish 

As well as on the job training, your Level 2 certificate in Hospitality will be completed through Inspiro Learning and includes time spent at the beginning of the programme completing your enrolment & initial functional skills assessments, as well as an End point assessment to complete your training and gain your qualification. 

 

What we’re looking for 

  • A warm, people-oriented demeanour
  • A team-first attitude 
  • A gift for paying attention to the smallest details 

 

Perks you deserve

  • Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
  • Meals - Tasty and Varied Meals in our Associate Dining Facility 
  • Uniform & dry-cleaning service
  • Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
  • Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family. 
  • Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
  • Pay - Annual Performance Related Pay Review 
  • Service Charge - Eligibility to receive Service Charge 
  • Health - Cycle to work scheme
  • Pension & Life Assurance
  • Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service  
  • Develop and Grow - Comprehensive Training and Development programs
  • Career - career progression opportunities are endless as the #1 leader in hospitality worldwide 
  • Celebrate - Awards and Recognition Celebrations
  • Events - Monthly Calendar of Associate Focused & Fun Events

With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.