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General Manager - Aloft Muscat

Aloft by Marriott Muscat
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General Manager

Hotel: Aloft Muscat - located near Muscat International Airport
Location: Muscat, Sultanate of Oman

Hotel Overview

Aloft Muscat is a modern lifestyle hotel strategically located close to Muscat International Airport and key business and convention areas. The hotel offers a vibrant, design-led experience aligned with Aloft brand standards and caters to business, leisure, and airline-related guests.

Key Hotel Facts:

  • Approx. 199 guest rooms and suites 
  • Team size: ~80 associates
  • Food & Beverage:
    • All-day dining restaurant
    • 1 specialty restaurant/bar concept
  • Facilities:
    • Outdoor / rooftop swimming pool
    • Fitness center 
    • Meeting & business facilities
  • Market Position: Mid-upscale lifestyle hotel with strong F&B and social spaces
Position Summary

The General Manager is responsible for the overall leadership, direction, and performance of Aloft Muscat. This role oversees all aspects of hotel operations, with a strong focus on Food & Beverage, guest experience, team engagement, and commercial performance, while ensuring full compliance with Marriott brand standards and local regulations.

This opportunity is open to first-time General Managers with a strong operational background - ideally from F&B-driven lifestyle hotels—who are ready to step into full property leadership.

Key Responsibilities Operational Leadership
  • Lead and oversee all hotel operations including Rooms, F&B, Engineering, Finance, Sales & Marketing, and Human Resources
  • Ensure seamless day-to-day operations with a strong focus on guest satisfaction and service consistency
  • Maintain brand standards, operational audits, and Marriott compliance requirements
Food & Beverage Excellence
  • Personally champion F&B operations, innovation, quality, and profitability
  • Drive performance of the all-day dining and specialty restaurant concepts
  • Monitor cost controls, menu engineering, supplier management, and service delivery
Financial & Commercial Performance
  • Develop and execute annual business plans and operating budgets
  • Drive GOP, revenue growth, market positioning, and cost efficiencies
  • Analyze financial reports and implement corrective actions as needed
People & Culture
  • Lead, inspire, and develop a team of approximately 80 associates
  • Build a strong performance culture with clear accountability and engagement
  • Ensure succession planning, training, and compliance with Oman labor laws
Guest Experience & Brand Representation
  • Act as the ambassador of the Aloft brand within Muscat
  • Personally engage with guests, corporates, and key stakeholders
  • Handle escalated guest concerns and protect brand reputation
Safety, Compliance & Governance
  • Ensure full compliance with Marriott policies, health & safety standards, and local regulations
  • Oversee risk management, security, and sustainability initiatives
Candidate Profile Experience & Background
  • Strong operations background, ideally with significant Food & Beverage leadership experience
  • Experience within lifestyle or select-service hotels preferred
  • First-time General Manager candidates welcome, provided they demonstrate readiness and maturity for full property leadership
Skills & Competencies
  • Hands-on, commercial, and guest-focused leadership style
  • Strong financial acumen with proven budgeting and cost-control experience
  • Excellent people leadership and talent development skills
  • Ability to balance brand standards with local market realities
Language & Cultural Fit
  • Arabic speaker required
  • Strong English communication skills
  • Solid understanding of Middle East hospitality culture and guest expectations
Why This Role?
  • Opportunity to lead a dynamic lifestyle brand within the Marriott portfolio
  • Strong focus on F&B, people leadership, and operational excellence
  • Located in a growing business and airport-driven market in Muscat

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.