Golf Operations Coordinator

Location: Hanbury Manor Marriott Hotel & Country Club – Hertfordshire
Brand: Marriott International

About Hanbury Manor
Hanbury Manor boasts a magnificent 18-hole Championship golf course, renowned for hosting European Tour, Ladies European Tour, and European Seniors Tour events. As part of Marriott International, we deliver world-class hospitality and unforgettable experiences.

The Role

We are looking for a highly motivated and enthusiastic Operations Associate to join our team. Your mission is to provide members and guests with exceptional service and hospitality, ensuring every guest enjoys a 5-star experience.

You will support the Golf Sales Executive in upselling to golf events, coordinate corporate and society golf days, and assist with the smooth day-to-day running of golf operations.

Key Responsibilities

• Deliver outstanding service to all golfers and guests.
• Assist in selling golf events and upselling extras.
• Coordinate golf days from start to finish, including preparation, execution, and follow-up.
• Support retail, membership, and outside operations.
• Manage the booking system and maintain accurate records.
• Report on rounds of golf, residential revenues, and corporate revenues.

What We Offer

• Discounted rates on hotel rooms, food, and beverage at Marriott properties worldwide.
• Learning and development opportunities.
• Recognition programs.
• Complimentary meals while on duty.
• Uniform provided.
• 20 days holiday (increasing with service) plus bank holidays.
• Free gym access.

What We’re Looking For

• Experience in retail, event planning, or hospitality operations.
• Strong organizational and communication skills.
• Willingness to learn and take ownership of the role.
• A passion for delivering exceptional guest experiences.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.