Groups, Meetings & Events Manager
Sheraton Amsterdam Airport Hotel and Conference CenterGroups, Meetings & Events Manager
Sheraton Amsterdam Airport Hotel & Conference Center
Do you enjoy being at the heart of commercial and operational collaboration?
Are you energized by converting group enquiries into successful business and flawless events?
Do you thrive in a role where relationships, overview and teamwork are key?
Sheraton Amsterdam Airport Hotel & Conference Center is looking for a Groups, Meetings & Events Manager who takes ownership of the full group journey and connects people across the hotel.
About Sheraton Amsterdam Airport Hotel & Conference Center
Directly connected to Schiphol Airport, our hotel is a trusted meeting place for international travelers, corporate clients and event professionals. With 417 guest rooms and 32 meeting and event spaces, Sheraton Amsterdam Airport Hotel & Conference Center is one of the largest conference hotels in the region, known for reliability, scale and genuine hospitality.
Your role
As Groups, Meetings & Events Manager, you are responsible for all group enquiries from beginning to end. From the moment an enquiry comes in, your team takes ownership to convert the business, secure revenue and deliver a well‑planned and successful event.
You lead and guide your team throughout the full process:
- Enquiry handling and follow‑up
- Conversion of enquiries into confirmed business
- Commercial alignment and pricing while working closely with Proactive Sales and Revenue Management
- Detailed planning and coordination of confirmed groups and events
- Close follow‑up until successful execution
You ensure that enquiries are converted efficiently and profitably, while maintaining strong client relationships and high service standards.
You report directly to the Director of Sales & Events.
Working together – the spin in the web
In this role, you are truly the connecting link within the hotel.
You work closely with:
- Commercial teams, such as Proactive Sales and Revenue Management, to align strategy, pricing and opportunities
- Operational departments, including Banqueting, Front Office and other hotel teams, to ensure smooth execution
- Your own Groups, Meetings & Events team, guiding them through detailed planning and coordination
You understand that success depends on collaboration. You know how to build, maintain and strengthen relationships across all departments and ensure everyone is aligned towards the same goal.
Leadership & team management
You are the manager of the Groups, Meetings & Events team and provide structure, direction and support.
You:
- Coach and guide the team throughout the full group lifecycle
- Keep overview of all enquiries, deadlines and confirmed business
- Ensure planning is accurate, detailed and clearly communicated
- Support your team during busy periods or complex enquiries
- Create clarity around priorities and responsibilities
- Foster a positive, collaborative and accountable team culture
Planning, quality & continuous improvement
Once business is confirmed, your team is responsible for the detailed planning. You ensure:
- High attention to detail and consistency in all planning stages
- Clear handovers and alignment with operational departments
- High guest satisfaction and reliable delivery
You also:
- Identify opportunities to improve processes and workflows
- Think along about how to increase repeat business and long‑term client relationships
- Share ideas and insights with the Director of Sales & Events
What do we offer?
- A central, connecting leadership role in a large conference hotel
- Close collaboration with commercial and operational teams
- A professional, international and supportive working environment
- Coaching, training and development opportunities
- Special Associate Rates at Marriott hotels worldwide
- Full time position (38 hours per week).
- CAO Salary, Scale 8
- €55 suit allowance to support your professional appearance
- Unlimited online and offline training opportunities
- A dynamic, international workplace within Marriott International
- Opportunities for professional growth and development
Who are we looking for?
We are looking for a relationship‑driven people manager with experience in meetings & events who enjoys coordinating complex processes and working across departments.
You:
- Have experience in meetings & events within hospitality
- Bring people management or team‑leading experience
- Are commercially aware and focused on conversion and results
- Communicate clearly and confidently with multiple stakeholders
- Are strong in building and maintaining relationships
- Keep overview in a busy, detail‑driven environment
- Enjoy working as the connecting link between teams
To succeed in this role, you:
- Hold a bachelor’s degree in Hotel Management, Event Management or a related field
- Have several years of relevant experience in a similar environment
- Are fluent in English (additional languages are an advantage)
- Have strong organizational, coordination and interpersonal skills
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.