Hotel Cleanliness Supervisor

Main tasks and competencies:

The Hotel Cleanliness Supervisor – Late Shift is responsible for overseeing evening housekeeping operations to ensure cleanliness, safety, and readiness of all assigned rooms, cleanliness of all public area’s extra requests, organization of all housekeeping designated offices and storage rooms. 

This role supervises housekeeping staff during evening hours, inspects completed work, coordinates shift assignments, and responds to urgent cleaning and delivery requests. Ensure a smooth, detailed and all preparations for handover to shift operations is prepared.

Key Responsibilities

• Supervise housekeeping staff during late shift operations. 
• Assign nightly cleaning schedules, priorities, and work areas. 
• Inspect guest rooms, public spaces, restrooms, hallways, and assigned areas for cleanliness and presentation. 
• Ensure all cleaning tasks are completed according to company standards and timelines. 
• Respond to urgent housekeeping requests, spills, sanitation issues, special cleaning needs and office checks.
• Monitor attendance, productivity, and staff performance during shift hours. 
• Train and coach staff on cleaning procedures, equipment usage, and safety practices. 
• Maintain adequate stock of linen, cleaning supplies, and housekeeping equipment for the next shift.
• Report maintenance concerns, hazards, or repair issues promptly. 
• Ensure compliance with sanitation, infection control, and workplace safety standards. 
• Complete shift reports, document handover notes, collect delivery notes, and if incident documentation. 
• Support emergency cleaning needs with other departments if needed in the public area
• Foster teamwork, accountability, and quality service. 

The primary responsibility of this role is to maintain impeccably clean guest rooms and public areas, support smooth hotel operations during each shift, and contribute to an exceptional guest experience that ensures guest satisfaction.

Important: 

• This position is for daily late shift 
• High level in German (B2)
• Swiss B or C permit OR EU citizenship 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

 

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.