Hotel Cleanliness Supervisor
Sheraton Grand Mirage Resort Port DouglasAt the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Hotel Cleanliness Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
About the Role
You’ll oversee daily housekeeping operations to ensure our rooms and public areas meet 5-star presentation standards. This includes supervising staff, training new team members, coordinating rosters, and maintaining stock and equipment. You may also assist with inspections, guest requests, and administrative tasks as required.
What You’ll Do
- Supervise, support and train housekeeping associates
- Coordinate daily tasks, respond to calls, and manage productivity
- Conduct room/public area checks to maintain high cleaning standards
- Assist with recruitment, performance reviews and coaching
- Maintain stock levels and report maintenance issues
- Ensure safety, hygiene and grooming standards are consistently met
About You
- Previous experience in housekeeping or a supervisory role (hotel experience desirable)
- Strong communication and leadership skills
- Great attention to detail and commitment to guest satisfaction
- Basic computer skills
- Ability to work on your feet, lift/push equipment safely, and work across different areas as needed
Why Join Us?
You’ll be part of an iconic 5-star resort, working with a supportive team in a beautiful location. We offer ongoing training, career development and a positive, inclusive workplace.
Apply Now
If you’re passionate about creating exceptional guest experiences and ready to take the next step in your housekeeping career, we’d love to hear from you.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.