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Hotel Cleanliness Teamleader

The Westin Melbourne
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At The Westin, we are committed to helping our guests care for their well-being when they need it most while travelling. As part of our team, we work to make each day better for our guests, our communities, and each other. Our Housekeeping Team Leaders are responsible for leading and supporting the daily housekeeping operation to ensure exceptional cleanliness, quality, and guest experiences throughout the hotel. They motivate and guide associates, maintain brand standards, coordinate workflow, and ensure guest rooms and public areas consistently meet the expectations.
 
Position Summary
  • Lead, motivate, and support the Housekeeping team to deliver exceptional guest experiences and hotel cleanliness standards
  • Coordinate daily room allocations and team assignments to ensure efficient operations and service delivery
  • Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with Marriott and Westin brand standards
  • Provide hands-on coaching, mentoring, and guidance to housekeeping associates throughout each shift
  • Support the achievement of departmental productivity, quality, and guest satisfaction goals
  • Respond promptly and professionally to guest requests, service issues, and operational challenges
  • Coordinate with Front Office, Engineering, Laundry, and other departments to ensure seamless guest service
  • Monitor room status, maintenance requests, and special guest requirements to support operational efficiency
  • Assist with stock control, inventory management, and housekeeping equipment readiness
  • Maintain a safe, positive, and inclusive work environment while ensuring compliance with company policies and procedures

About You

  • Strong attention to detail and pride in maintaining high standards
  • Able to follow guidelines and cleaning procedures with consistency
  • Comfortable working in a fast-paced environment
  • Reliable, positive, and eager to grow
  • Able to work on your feet for extended periods, and lift or move items as needed
  • Working rights in Australia

Our Benefits

  • Staff discounts on hotel rooms and dining for you, your family, and friends across all Marriott
    properties
  • Professional development programs and global career pathways within Marriott International
  • Support for well-being through our Employee Assistance Program
  • Opportunities to receive Employee Referral Incentives
  • Be part of the world's largest hotel group committed to equality, diversity, and inclusion

 

 
 

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.