Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Ghent Marriott Hotel is entering an exciting new chapter, with continued growth, strong brand positioning and ambitious operational goals. To support this journey, we are looking for a driven and hands-on Hotel Manager to lead the day-to-day performance of the hotel and elevate the guest experience to the next level.
A behind-the-scenes look at your role
As Hotel Manager, you will be at the heart of the hotel, overseeing all operational departments including Food & Beverage. You will ensure the smooth and efficient running of the hotel while driving service excellence and financial performance.
You will work closely with the General Manager and department heads to translate strategic objectives into operational action plans, ensuring alignment with Marriott brand standards and Aimbridge performance expectations.
You’ll take ownership of the overall guest journey, continuously monitoring feedback and implementing improvements to enhance satisfaction and loyalty.
In the absence of the General Manager, you will take full responsibility for the hotel’s operations, acting as the key decision-maker on property.
You will also play a key role in building, developing and motivating department heads and their teams, fostering a culture of accountability, collaboration and high performance.
Leading daily hotel operations across all departments, including F&B
Implementing and optimizing standard operating procedures to ensure operational consistency and efficiency
Driving financial performance, cost control and revenue opportunities
Monitoring guest feedback and taking proactive actions to improve satisfaction
Supporting and coaching Heads of Department in team management and team development
Ensuring compliance with company policies, procedures and legal requirements
Managing workforce planning and ensuring optimal staffing levels
Collaborating with senior stakeholders on strategic and operational initiatives
Building a strong service culture focused on excellence and guest experience
Competitive salary, DKV insurance, transport reimbursement, meal & eco vouchers, training, career growth & up to 50% hotel discounts.
70000-80000 euro/annum
This company is an equal opportunity employer.
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Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
