Housekeeping Manager
BISHA a Luxury Collection Hotel TorontoAdditional Information: This hotel is owned and operated by an independent franchisee, Sunray Group of Companies. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Designed by award-winning architects, Bisha Hotel is a proud member of Marriott’s Luxury Collection, offering an unparalleled blend of sophistication and bold originality.
Nestled in the heart of Toronto’s Entertainment District, Bisha is more than just a
hotel—it’s a cultural hub where creativity and luxury converge. As part of this prestigious collection, we deliver world-class hospitality with an edge, catering to those who seek the extraordinary. Welcome home, creative souls.
The Housekeeping Manager plays a key role in ensuring guest rooms and public areas meet the highest standards of cleanliness and presentation. This position is responsible for managing Room Attendants, inspecting rooms, and ensuring that all guest needs are met with professionalism and efficiency.
Key Responsibilities:
-Supervise and coordinate the daily activities of Room Attendants and
Housepersons.
- Inspect guest rooms, corridors, and service areas for cleanliness, maintenance
issues, and proper setup.
-Ensure rooms are cleaned and released in a timely manner to meet guest check-in schedules.
-Scheduling and assigning daily duties and tasks to the housekeeping team.
- Provide training, guidance, and ongoing support to housekeeping staff to
maintain quality and efficiency.
-Monitor inventory of cleaning supplies and linens, report shortages to
management.
- Ensure compliance with hotel standards, health and safety regulations, and
company policies.
- Handle guest requests or complaints professionally and promptly.
- Support the Rooms leadership team with administrative tasks as needed.
Qualifications:
-Previous manager’s experience in housekeeping, preferably in a luxury hotel
setting.
- Strong attention to detail and a passion for maintaining high standards.
-Excellent communication and interpersonal skills.
- Ability to lead and motivate a team.
- Good organizational and time management skills.
- Familiarity with housekeeping software and hotel property management systems
(PMS) is an asset.
- Ability to stand for extended periods and perform physical tasks (bending, lifting,
pushing carts).
-Flexibility to work in multiple departments and on varied shifts as needed.
Bisha Hotel Toronto welcomes and encourages applications from people with
disabilities. Accommodation is available on request for candidates taking part in all
aspects of the selection process.
Job Types: Full-time, Permanent
Schedule:
Day shift, 7-day availability
Holidays, weekends as needed
Work Location: In person.
Salary & Benefits. 60,000 - 70,000 CAD
This company is an equal opportunity employer.
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