HR Coordinator, APEC

JOB SUMMARY

The HR Coordinator plays a vital role in supporting the administrative processes that drive Marriott’s talent acquisition and training programs across Asia Pacific excluding China (APEC). This position ensures the efficient flow of candidates through the recruitment process — including job postings, screening, interview scheduling, pre-hire checks, and system tracking — helping to deliver a seamless experience for candidates and hiring managers.

In addition, the HR Coordinator manages essential learning administration activities, including the setup and maintenance of the Learning Experience Platform (LXP), enrollment management, monitoring learner progress, following up on completions, and coordinating program closeout. By providing reliable administrative support, this role helps associates access training opportunities and ensures training programs are executed effectively.

Based in India, the HR Coordinator works across APEC time zones, including Australia, and collaborates closely with HR, Talent Acquisition, and Talent Management teams to uphold Marriott’s standards of excellence in people processes.

CANDIDATE PROFILE 

Education and Experience 

Required

• High School Diploma or equivalent required, college degree preferred

Preferred

• 2+ years total experience in HR support roles.
• HR experience in hospitality/service industry will be advantageous.
• Collaborate with recruiters to post management, non-management, and early career vacancies in the ATS.
• Track the status of candidates in ATS and move candidates through the recruiting process until closure.
• Manage assessments and pre-hire documentation to ensure compliance with requirements.
• Assist recruiters in shortlisting candidates, extracting CVs, and dispositioning applicants timely.
• Coordinate interview logistics and maintain timely communication with candidates.
• Design recruitment flyers and other materials aligned with brand standards.
• Document recruiter and hiring manager discussions and schedule progress sessions.
• Provide timely and professional responses to candidate inquiries throughout the process. Troubleshoot all issues in a timely fashion.
• Support administrative tasks for onboarding newly hired candidates.

CORE WORK ACTIVITIES 

Talent Acquisition

Learning Administration

• Set up and maintain the Learning Experience Platform (LXP), ensuring accurate configuration of courses, user profiles, and access permissions.
• Manage enrollment processes for learning programs, including registering participants, tracking attendance, and resolving enrollment issues.
• Monitor learner progress through assigned courses and programs, proactively follow up with participants and managers to encourage timely completion.
• Track and report on completion rates, escalate overdue assignments, and support managers in driving compliance with mandatory learning requirements.
• Coordinate program closeout activities, including verifying completions, updating records, and generating completion certificates or reports as needed.
• Serve as the primary point of contact for learning administration queries, troubleshooting issues, and providing guidance to associates and managers.

Others 

• Seek feedback on work and adjust accordingly, with an eye toward continuous improvement
• Communicate with all parties involved with a service orientation in a way consistent with company culture and brand
• Perform other related duties as assigned
• Strong organizational and time management skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with Microsoft Office Suite or related HR software including Applicant Tracking Systems or Learning Experience Platform.
• Excellent communication and interpersonal skills.
• Customer-service orientation and collaborative, with strong cultural awareness and sensitivity in diverse environments.
• Adaptable and tech-savvy professional with a strong ability to learn quickly and navigate new systems

Skills/Attributes

• Strong organizational and time management skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with Microsoft Office Suite or related HR software including Applicant Tracking Systems or Learning Experience Platform.
• Excellent communication and interpersonal skills.
• Customer-service orientation and collaborative, with strong cultural awareness and sensitivity in diverse environments.
• Adaptable and tech-savvy professional with a strong ability to learn quickly and navigate new systems