Human Resources Manager
AC Hotel Gold CoastLead the people journey from day one. Shape the culture. Build the team. Open the hotel.
AC Hotel by Marriott is coming to the Gold Coast, and we are seeking an experienced and passionate Human Resources Manager to play a pivotal role in the successful pre-opening and ongoing operation of this exciting new property.
As the senior on-property HR professional, you will lead all aspects of Human Resources, partnering closely with hotel leadership to attract top talent, create an exceptional associate experience, and establish a high-performing culture aligned with Marriott International's world-class standards.
This is a unique opportunity to leave your mark on a new hotel from the ground up while being part of the world's leading hospitality company.
About AC Hotels by MarriottAC Hotels by Marriott celebrates the beauty of simplicity with thoughtfully designed spaces, purposeful experiences, and attention to every detail. Inspired by European modernism, our brand delivers a sophisticated guest experience while creating an engaging and empowering environment for associates.
As part of Marriott International, you'll have access to exceptional career development opportunities, global mobility, and the chance to be part of a company recognized for putting people first.
The RoleReporting to the Multi-Property Director of Human Resources, you will be responsible for leading all property-level HR functions, including:
- Pre-opening recruitment and workforce planning
- Talent acquisition and onboarding
- Associate engagement and recognition programs
- Learning and development initiatives
- Performance management and talent development
- Employee relations and workplace culture
- HR compliance and employment legislation
- Work health and safety partnership
- Workers compensation and return-to-work coordination
- Payroll administration oversight
- HR reporting, audits, and administration
- Budget management and cost control
You will act as a trusted advisor to the Operations Manager and department leaders, ensuring HR strategies support business success while delivering an exceptional associate experience.
Key Responsibilities Pre-Opening & Talent Acquisition- Lead end-to-end recruitment for all hotel departments
- Build strong relationships with local schools, community groups, and industry partners
- Coordinate recruitment campaigns, career fairs, and talent sourcing initiatives
- Support Marriott's Access to Opportunity and community engagement programs
- Develop onboarding experiences that create memorable first impressions
- Drive associate engagement, recognition, wellbeing, and TakeCare initiatives
- Coordinate engagement surveys and action planning
- Create meaningful programs that celebrate achievements and milestones
- Foster an inclusive, collaborative, and people-first culture
- Champion Marriott's values and AC Hotels brand culture
- Coordinate orientation and onboarding programs
- Support leadership capability development
- Monitor compliance and mandatory training completion
- Promote individual development planning and career growth opportunities
- Drive a culture of continuous learning
- Provide advice and support on employee relations matters
- Maintain compliance with Fair Work legislation, Awards, and company policies
- Manage HR records, audits, and documentation
- Support workplace investigations, disciplinary matters, and performance management processes
- Ensure best-practice HR standards across the hotel
To be successful in this role, you will bring:
- Previous Human Resources leadership experience within hospitality, tourism, hotels, or a related service industry
- Strong recruitment and talent acquisition experience, ideally within a pre-opening or high-volume environment
- Sound knowledge of Australian employment legislation, Awards, and HR best practices
- Experience managing employee relations, engagement, and culture initiatives
- Strong organisational and project management skills
- Excellent communication and stakeholder management abilities
- A proactive, hands-on approach with the ability to thrive in a fast-paced environment
- Passion for developing people and creating exceptional workplace experiences
- Degree or Diploma in Human Resources, Business Administration, Organizational Psychology or a related discipline
- Experience within Marriott International or another global hospitality organisation is highly regarded
- Experience supporting hotel openings or large-scale recruitment projects is advantageous
- Be part of an exciting hotel pre-opening journey
- Build a team and culture from the ground up
- Work with a globally recognized hospitality leader
- Access outstanding learning and career development opportunities
- Enjoy Marriott International associate benefits
- Join a people-first organisation committed to wellbeing, inclusion, and growth
If you're passionate about people, culture, and creating exceptional associate experiences, we'd love to hear from you.
Apply now and help bring AC Hotel by Marriott Gold Coast to life.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
• Only apply through official Marriott channels. We don’t use any third-party services or platforms for our recruitment other than to advertise roles.
• Always double-check the emails you receive. Make sure all communications are being done through official Marriott emails, with an @marriott.com (or one of the other Marriott brands when applying for other Marriott hotels)
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.