Intern - Front Office
Renaissance Paris Nobel Tour Eiffel HotelThe Front Office Intern supports the reception team in delivering an exceptional guest experience. The role involves welcoming guests, assisting with their requests, and promoting the hotel's services and facilities, thereby contributing to guest satisfaction and the hotel's commercial performance.
Main Responsibilities- Welcome and assist guests throughout their stay.
- Enter and verify all guest stay-related information in the hotel management system, in compliance with established procedures (e.g., prepare reservation and cancellation reports, register guest arrivals, complete related documentation, etc.).
- Provide guests with information about the hotel's facilities and services.
- Perform check-in and check-out procedures in accordance with hotel standards, ensuring the accuracy and reliability of all collected information.
- Respond to information requests from various hotel departments (restaurants, housekeeping, etc.).
- Balance and close the cash register at the end of the shift.
- Report any unusual situations related to guest or employee safety and potential accident risks to management.
- Handle telephone calls, emails, and correspondence.
- Escort guests to their rooms when required.
- Manage the safes and safety deposit boxes.
- Update and close daily charges and guest accounts.
- Arrange external relocations in case of overbooking situations.
"Coming together is a beginning, staying together is progress, and working together is success." – Henry Ford
At Renaissance Paris Nobel Tour Eiffel, this philosophy guides everything we do. Our associates are our greatest strength, and thanks to their dedication, we provide our guests with an authentic, refined, and genuinely human experience.
Nestled in the heart of Paris's prestigious 16th arrondissement, our hotel, with a team of 65 associates, offers a true haven of peace. Four historic buildings surround a lush private garden and a flower-filled terrace, creating an elegant atmosphere where hospitality flourishes naturally.
Our upscale property features:
- 122 guest rooms and suites
- 5 meeting and event rooms
- A fitness center
- Le Salon, our intimate and sophisticated bar
Are you looking for a new challenge in a warm, demanding, and excellence-driven environment?
We are looking for talented individuals to join our team and help create unforgettable experiences for our guests.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.