Intern - Style 客房造型實習生

Purpose of Role

- Arrive at work early, be fully dressed in uniform, and report to the office on time to collect the daily report and attend the daily briefing.

- While on duty, staff must wear a clean uniform, black socks, and black leather shoes, and keep a neat and professional appearance in line with W standards. Long hair must be tied up for safety.

- Take good care of room keys, duty phones, and pantry keys. All items must be returned to the office after duty. Staff must sign when receiving and returning items.

- Clean assigned guest rooms according to hotel standards, including removing trash, making beds, dusting the room and all equipment, replenishing room and bathroom amenities, cleaning the bathroom, and vacuuming.

- If any damage to room equipment or facilities is found during cleaning, report it to the office as soon as possible.

- Provide turn down service.

- Deliver guest room amenities to the pantry or guest rooms as assigned.

- Deliver requested items to guest.

- Follow all company policies and procedures.

- 提早抵達公司、著裝完畢，準時到辦公室領取每日報表、進行每日早會。

- 值班時應穿著整齊制服、黑襪、黑色皮鞋，並保持服裝儀容整潔，符合W形象。髮長過肩應束髮，以確保工作安全。

- 妥善保管領取到的房卡、公務手機及pantry鑰匙，並於下班時確實繳回辦公室；領取及歸還務必簽名以示負責。

- 依照飯店標準程序清掃分配的客房，包含處理垃圾、整理床鋪、除去客房及所有設備灰塵，補充房間及浴室備品，整理浴室及最後吸塵。

- 整理客房同時，如客房內設備有任何損壞，請盡速在最短時間內告知房務辨公室。

- 每日早上依照住房報表，檢查空房，應了解所屬樓層房間狀況。

- 於開夜床時間，依照住房報表為客人作夜床服務。

- 依分配指示遞送客房備品至樓層工作間或客房

- 依客人需求遞送指定物品至客房。

- 遵守所有公司政策和程序。