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International Trainee - Executive Lounge

Lisbon Marriott Hotel
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INTERNACIONAL TRAINEE - EXECUTIVE LOUNGE 

Why work with us?
If you believe you are the perfect fit for our team and you are passionate about Hospitality, this is your opportunity!
Lisbon Marriott Hotel believes in the power of our associates and interns to shape our future. And now, part of that exciting future could be yours too!
We are the largest hotel in Portugal, located in the beautiful capital of our country, with a total of 577 rooms, a swimming pool and garden, a bar and restaurant for guests to enjoy.

The Job:

Customer Service

  • Serve food and alcoholic beverages to guests in accordance with service standards
  • Welcome, assist, and bid farewell to guests in a friendly and professional manner
  • Anticipate guest needs and ensure overall satisfaction throughout the dining experience
  • Answer questions regarding menu items and provide food and beverage recommendations
  • Handle guest concerns, complaints, and special requests positively and efficiently

Order Management and Communication

  • Enter orders accurately into the MICROS system at the appropriate time
  • Communicate with the kitchen regarding:
    • Special requests, allergies, and dietary restrictions
    • Product availability
    • Waiting times and re-cooked orders
  • Check in with guests to ensure satisfaction with each food course and/or beverage

Service Preparation and Organization

  • Set tables according to event type and service standards
  • Ensure that china, glassware, cutlery, and service equipment are clean and properly presented
  • Maintain cleanliness of work areas throughout the shift, following clean-as-you-go procedures

Cash Handling and Payments

  • Present accurate checks to guests in a timely manner
  • Process payments in compliance with cash handling and credit card policies
  • Ensure proper handling of gratuities

Safety, Hygiene, and Compliance

  • Follow all health, safety, and security policies and procedures
  • Report accidents, injuries, or unsafe working conditions to management
  • Use equipment and personal protective gear correctly
  • Comply with responsible alcohol service procedures (e.g., TIPS, CARE)

Teamwork

  • Work collaboratively with colleagues and other departments
  • Support team members to ensure efficient service and guest satisfaction
  • Maintain professional, respectful working relationships

Closing Duties

Perform end-of-shift tasks, including:

  • Cleaning and sanitizing equipment and service areas
  • Restocking supplies
  • Proper storage of reusable items
  • Turning off lights and securing designated areas

Physical Requirements

  • Stand and walk for extended periods during shifts
  • Lift, carry, and move moderately heavy items
  • Perform repetitive motions such as bending, reaching, twisting, and carrying objects

What are we looking for?

  • Fluency in English
  • Proactive, creative, and flexible mindset
  • Strong motivation to learn

What do we offer?

  • A professional environment to work in
  • Personal coaching and training to support your day-to-day work
  • Career opportunities within Marriott International
  • TakeCare program focused on your overall well-being, with various healthy and fun activities throughout the year
  • Marriott International discounts on F&B and stays
  • Many social activities
  • Included psychology services
  • Included laundry service for professional garments
  • All meals at our staff canteen included
 
For more information about Lisbon Marriott Hotel, please visit our website.
Apply today by submitting your CV directly.
Your career at Marriott starts NOW! 🙌🤩
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.