IT Supervisor
The Ritz-Carlton Grand CaymanPOSITION SUMMARY
IT Supervisor
Responsible for support of all IT equipment, applications, and computer users within the hotel. Responsibilities include but are not limited to verification of backup jobs, user ID creation and termination, imaging computers, troubleshooting computer and printer issues. Must have 2+ years’ experience working with computers in a network environment. Knowledge of Microsoft Active Directory, switch configuration, Opera PMS, Simphony POS are a plus. Previous Marriott system experience preferred.
Education: Technical, Trade, or Vocational School Degree. Certifications also preferred.
The ideal candidate will have:
· Proficient in Windows 11, Microsoft Office 2024 and 365, Microsoft Server 2019 above, Active Directory, Sharepoint or any other Microsoft product.
· Proficient in LAN designs and implementation.
· Installation and configuration of PCs, printers, and peripheral devices.
· Experience with wireless networking, VLANs, and Switch Configuration is a plus.
· Self-motivated and able to work independently with staff at all levels.
· Able to meet deadlines and think ahead so the necessary steps are taken.
· Good organizational and guest service skills
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.