Digital Sales Associate
Moxy Bandung
POSITION SUMMARY
Support the Brand, Marketing and Digital organization on implementation of eCommerce strategies. Responsible for executing digital activities as assigned based on key initiatives and strategies. Verify that all activities are in alignment to provide the support needed for successful implementation of the eCommerce plans across the region. Manage the day-to-day activities for social media channels. Manage active and engaged communities around a defined topic or topics by monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business. Generate reports and analytics on current trends and hotel's performance.
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: A 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
モクシー・ホテルは遊び心を重視します。本当です。従来のホテル体験とは異なるエネルギッシュでスタイリッシュ体験を提供するモクシーは、ホテルや街で楽しい新体験を求めるアクティブなお客様のためにデザインされたホテルです。賑やかな共用スペースとエネルギッシュなクルーは、自発的に楽しめる瞬間を作り出すことで、お客様が楽しい時間を過ごせるよう努めています。
モクシーのクルーは仕事には真剣ですが、気難しくはありません。明るく遊び心のある雰囲気づくりを楽しみ、周りの人々に温かくフレンドリーで、すべての人を歓迎します。私たちは、どんなことでも楽しみ、常に既成概念にとらわれずに考え、お客様とのおしゃべりを楽しみ、今を生きながらも未来を考え、エネルギーにあふれた自立心のある人を探しています。
気配りができて、はつらつとしていて、遊び心に満ちたサービスを提供したい方は、ぜひ私たちの採用情報をご覧になり、気になる仕事を探してみてください。モクシー・ホテルの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、目標を達成し、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。